I ordered my ring and got it in a timely manner. I loved the text updates stating when it was shipped and delivered, however, that was the last I have head from Artisan Rings. My ring was beautiful, and the inscription was done perfectly, however, the ring has not the right size. . I messaged support and haven't heard anything back for the past week. I couldn't even log onto my account after the ring was purchased, and I have emailed support trying to fix this, and have head nothing back. According to their policy,
"In the event you are not happy with our products for whatever reason in anyway, you can send it back to us within the first 30 days to get a full refund less applicable restocking fee and actual cost of shipping to you."
Their ring was beautiful, and the customer service up until the ring was delivered was great. If they could just resolve this issue, my rating would be 5 stars.