They didn't have the size of the ring I ordered so I received an email saying that they wanted to know if I wanted to wait for it to be in stock or choose a different ring. I told them I couldn't wait, my wedding is in the end of May and due to the current shut down everywhere I couldnt go to the local jewelers to get one in person, so I needed it shipped asap. They were quick to reply saying they had the exact same ring in another metal. They sent it to me without any extra charge, its a better metal then the original, and I think it was around 200 dollars more then the original ring I ordered. It arrived two days later. It looks exactly like the ring I originally ordered. I am beyond happy and cried at how happy I was because they took the extreme stress off my shoulders of not having a wedding ring for my husband on our wedding day. This virus has took so many opportunities away from my wedding experience but this ring will be a reminder that there is still blessings in this world. I will be purchasing from them again. I recommend them to everyone.